This Privacy Policy outlines how Mochi Dolci (“we,” “us,” or “our”) collects, uses, stores, and protects the personal information of individuals (“you” or “users”) who visit and interact with our website, mochidolci.com (the “Website”). We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing and using our Website, you consent to the terms of this Privacy Policy.
- Information We Collect:
1.1 Personal Information: When you visit our Website, we may collect personal information that you voluntarily provide, such as your name, email address, shipping address, phone number, and payment information. We collect this information when you place an order, subscribe to our newsletter, contact us through our contact form, or interact with our Website in any other way.
1.2 Usage Information: We may also collect non-personal information about your interaction with our Website, such as your IP address, browser type, device information, and browsing behavior. This information is collected automatically using cookies and similar technologies.
- Use of Information:
2.1 Provide and Improve Services: We use the personal information you provide to fulfill your orders, process payments, communicate with you about your orders or inquiries, deliver newsletters or marketing communications (if opted in), and provide you with an enhanced user experience on our Website.
2.2 Analytics and Personalization: We may use the non-personal information collected to analyze trends, track user navigation, improve our Website, and personalize your experience by tailoring the content and offers to your preferences.
2.3 Legal Compliance and Protection: We may disclose your information when required by law or if we believe it is necessary to protect our rights, enforce our terms and conditions, or investigate potential violations.
- Data Security:
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
- Third-Party Disclosure:
We may share your personal information with trusted third parties who assist us in providing services to you, such as payment processors, shipping providers, and marketing partners. These third parties are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
- Your Choices:
5.1 Communications: You can choose to unsubscribe from our marketing communications at any time by following the instructions provided in the emails or by contacting us directly. However, please note that we may still send you transactional emails regarding your orders or important updates.
5.2 Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies or alert you when cookies are being sent. However, disabling cookies may impact your ability to access certain features of our Website.
- Children’s Privacy:
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate measures to remove the information from our records.
- Updates to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website. We encourage you to review this Privacy Policy periodically for any updates.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact email address]. We will make our best efforts to address your inquiries in a timely manner.
